25+
Successful Years in the Industry
4
Continents of Business Presence
100+
Clients Served Globally
3
Offices Globally

Who We Are

Vision

BelWo develops, deploys and manages Customer Communications Management (CCM) solutions for enterprises and print service providers worldwide. As a solutions-focused partner with deep expertise in CCM, enterprises turn to us to support complex CCM initiatives that range from smaller-scale document applications to full-scale omnichannel digital experiences. Our mission is to help our clients meet strategic CCM goals, add value to every customer communication, reduce costs and improve the workflows of mission-critical CCM processes.

The Story Behind Our Name

Gautam Jit Kanwar, the founder of BelWo Inc., uniquely coined the company’s name from JavaScript Book. He selected pages from the book, and wherever his finger landed on the page, he picked that letter. After a couple of hours of scrambling the letters around, he decided on BelWo. The selection of the name from the Java book is self-explanatory and shows that BelWo is all about embracing technical advancements. We love what we do, and we look forward to working with your organization.

Vision

Aspire to be the Customer Communications partner that clients  love to work with!!

Innovation

We aim to bring new ideas that elevate your business and bring improvements.

Reliability

We strive to create a bond of trust that makes us a partner of choice, not of chance.

Approachability

We are the partner at the time of your need – delivering our best work all time, every time.

Outstanding Quality

We never compromise on quality and commit to delivering value as you deserve the best.

Mission

Manage our clients’ Customer Communications services through – A consultative problem-solving mindset, Technology leadership to deliver smarter solutions faster, A cost-efficient delivery model

Introducing Automation

We help to bring new-age automation to the CCM industry.

Improving Customer Communication

We help you improve customer engagement with CCM implementation.

Removing Barriers to Growth

We help you accelerate your growth by moving from legacy to advanced CCM platforms.

Leadership

Leaders who instill inspiration, promote innovation and boost motivation.
Regional Director (North America)

Rijoy Manghat

leads business operations, account management, presales, and...

VP - Global Operations

Prachayani Nina Kanwar

is the VP - Global Operations at BelWo, bringing extensive...

Director of Delivery

Bajrang Lal

has been with BelWo since 2010 and currently serves as a...

Regional Director (Europe)

Arshdeep Singh

Strategic Advisors

Our strategic advisors bring valuable industry experience, business perspective, and trusted guidance to support BelWo’s leadership team as we continue to grow, strengthen our capabilities, and serve clients worldwide.

Didier Rouillard

is the Co-Founder of DNOW!, an Agentic AI digital lab operating across...

Jaikishan Lakhani

has served as a Strategic Technology Advisor to BelWo since September 20...

Rishi Wahi

is a senior strategy and operations executive with 25+ years of experie...

Debashis Banerji

is a senior executive based in Detroit with over 20 years of experience...

Premal Jhavari

serves as an AI Advisor at BelWo, bringing over 25 years of experience...

Journey

From a daring experiment in automation to a full-fledged CCM-managed service provider. The story of BelWo started in 2002, but the journey to reach acme continues...
2002
Incorporated in New York
2004
Signed Xerox for CCM Services
2006
First India Offshore Delivery Center
2015
Started Serving PSPs in the UK
2016
Initiated Operations in North America
2018
Business operations in Australia commenced
2020
Expanded presence in Europe (Switzerland)
2021
Strategic partnership formed with OpenText
2024
Strategic partnership formed with Compart
2025
Strategic partnership formed with Smart COMM
2026
Onboarded one of the largest debt collection agencies, as a client

Testimonials

There are three things that BelWo has helped to contribute to impact our business in a positive way. BelWo helped us to fulfill our goal with the migration of the individual correspondence. And the third really comes back to the value of collaboration again, when we started to see us as one team and work as one team. I think that’s one of the success factors, to really work close together with your vendor for the benefit of your customers.

BelWo are our partners since 2015. Help us on a daily basis and serve as an extension of our development staff. They are a great partner providing high quality work and are very responsive to our needs.  Gautam is a good owner and someone I respect with high integrity.  They always collaborate and work towards solutions with us.

I have been working in this industry for 25 plus years and before working with BelWo tried many times to find a partner like them with zero success.  They are the real deal! We use BelWo across many different applications and projects, including Open Text Document Composition, .Net programming, FoxPro Programming, automation of file processing, creation of contract billing applications, custom PDF workflow projects, and any unique or custom project clients throw at us.  I have not encountered a challenge that BelWo hasn’t been able to help us with.

While searching for a partner to help us realize the benefits of a powerful new tool, industry experts all recommended BelWo. All shared that BelWo was attentive, customer focused, and willing to take on any challenge. In my experience, they exceeded expectations. My team was impressed by their ability to develop creative, effective solutions while working within the constraints of our platform. What impressed me most was their commitment – they continued to support us well beyond the original commitment. BelWo has proven to be a true partner in helping my team succeed.