Gautam Jit Kanwar, President, BelWo Inc. recently published an article in the fall issue of DOCUMENT Strategy. His authored article is mentioned on the cover of this issue, where he delves into cloud CCM, unpacking how the cloud could be leveraged to create a customer communication ecosystem that is intuitive and scalable.
BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), announces it is exhibiting at the upcoming 2023 Document Strategy Forum (DSF), a peer-driven, peer-reviewed and peer-produced educational event for document professionals. This year, the event will take place May 22-24 at the hotel Le Méridien in Charlotte, North Carolina.
BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), announces it has been positioned as a Leader in the 2023 Aspire Leaderboard™ for CCM-CXM Implementation Services. Aspire Customer Communications Services, a leading international consulting firm specializing in CCM and CXM industries, features six interactive grids placing...
BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), announced today that Brad Turner has joined the company in the role of vice president of transformation. In his new position, Turner will partner with BelWo’s executive team to advance the company’s ability to help its clients effectively use technology and digital tools to produce...
CCM has come a long way since its early days when the industry exclusively focused on document composition and print communications. Fast forward thirty years, and the industry looks very different. From the standalone systems and disconnected data silos of its origins, the industry has evolved with CCM technology to provide customers with an omnichannel experience and businesses with...
BelWo Inc., a global managed services provider specializing in customer communications management (CCM), will be speaking at XPLOR22, an annual educational conference that focuses on strategies to transform the customer experience, bringing together end users, analysts, consultants, industry experts and vendors who share best practices and trends in the customer communications industry...
The first quarter of 2022 is behind us, and many of us may have slid on the fitness resolutions we made in January. All of us reading this know that accountability is the key to successfully making changes. Just like consistent attention to our health is important, consistent attention to our business processes is paramount as well. There is still time to get your business in shape to address...
It’s all over the news. Millions of people around the world are re-evaluating their careers. Many are moving into new fields, long-term employees are retiring early at record rates and some employees are just quitting. In November of this year alone, 4.5 million people have left their jobs. What has been named the “Great Resignation,” is resulting in a mounting labor shortage that is...
At DSF’22, under the banner “Rethink CCM, Reimagine CX,” BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), will be demonstrating how it is helping companies rethink the way they have traditionally looked at their customer experience (CX) strategy to ensure that every communication produced and delivered has a direct impact on business...