CCM

3 min read

Elevating CX with BelWo at DSF ’24 in Boston

BelWo is proud to be a sponsor of the Document Strategy Forum (DSF ’24). The conference is a peer-driven, peer-reviewed, and peer-produced educational event for document professionals taking place May 20-22 in Boston. Under the theme “Beyond Communications, Toward Experience," join us in Booth #311 for a demonstration of how we are helping companies capsulate their commitment to transforming the customer experience.

According to Forrester, 88% of organizations are not satisfied with their current customer-facing communications, indicating a significant opportunity for improvement. BelWo addresses this gap by equipping enterprises with tools and strategies to drive synergy between communications and experience, ensuring consistent and impactful customer interactions.

Here's what to expect when you visit BelWo's booth at DSF ‘24:

  • Meet the BelWo Team: Engage with BelWo's experts who specialize in CCM and CX transformation. Discover their approach to elevating the CX by integrating technology and managed services, tailored to meet your unique business needs.
  • Explore CCM to CX Strategies: BelWo will help you map customer experience metrics to your communications strategy, discover how to select the right CCM tools, and leverage their capabilities to build specific solutions that align with your business goals. Gain insights into the latest technologies that can transform your customer communications, ensuring a seamless and engaging experience at every touchpoint.
  • Learn from Partnerships: BelWo collaborates with industry leaders such as OpenText, Quadient, Smart Communications, and Solimar. These partnerships enhance BelWo's ability to offer innovative solutions that deliver consistent and effective inbound and outbound customer communications.

If you're looking to transform your customer communications and enhance CX, put a visit to BelWo’s Booth #311 at DSF ’24 on your list!

Let's journey together "Beyond Communications, Toward Experience."

About BelWo

BelWo is a leading provider of CCM solutions, offering a comprehensive suite of services to enterprises and print service providers worldwide. Our expertise lies in developing, deploying, and managing CCM strategies that enable companies to create seamless and engaging customer experiences.

Companies of all sizes turn to BelWo to support complex CCM initiatives, from smaller-scale document applications to full-scale omnichannel digital experiences. With decades of experience across industries like insurance, healthcare, financial services, and retail, BelWo is a solutions-focused partner that understands the unique communication needs of various sectors.