Karan Puri

Marcom Executive

Karan Puri is a Marketing Communications Executive at BelWo, with over nine years of experience in content strategy and marketing. He has more than two years of expertise in Customer Communication Management (CCM) and Customer Experience Management (CXM), helping organizations enhance their customer engagement strategies. At BelWo, he collaborates with cross-functional teams to develop compelling content, streamline customer journeys, and align marketing initiatives with industry trends. With a strong background in SEO, content development, and performance marketing, Karan ensures that every communication touchpoint maximizes customer engagement while driving business growth. His proficiency in crafting personalized, compliant, and omnichannel communication strategies enables organizations to strengthen customer relationships and deliver seamless, impactful experiences across multiple channels.

Blogs
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Transforming CCM into a Revenue Driver: Strategies for Business Growth

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The Use of Contextual Messaging in Customer Communication Management

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Addressing Ethical Challenges in Data-Driven Personalization with CCM

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Unlock Efficiency in Standardized Output with Quadient Inspire Designer

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Empowering Business Growth through CRM and CCM Integration

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Can AI Help Improve the Customer Experience?

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Mastering Customer Feedback with CCM

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Streamlining Digital Onboarding for PSPs

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BelWo's Secure Data Processing with Quadient Inspire

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Navigating the Compliance Landscape for Print Service Providers

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Revolutionizing Customer Communications: The Integral Role of Managed Services

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Proactive Customer Retention: Leveraging CCM for predictive engagement

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The Impact of CCM on Healthcare Costs

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The Importance of Inclusive Design and ADA Compliance for a Seamless CX

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Inclusive Customer Experience – The way forward

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