Gaurav Kashyap

Sr. Architect

gaurav.kashyap@belwo.com

Gaurav Kashyap is a seasoned professional with 10+ years of experience with BelWo, where he currently serves as a Senior Architect. Specializing in Customer Communication Management solutions, Gaurav excels in analyzing customer requirements and providing tailored communication strategies. His expertise lies in handling technical challenges and supporting teams, while also managing Quadient and Solimar resources. With multiple Quadient certifications under his belt, Gaurav has successfully delivered solutions for over 200 projects, including on-site visits and over 50 POCs and demos. His dedication to skill enhancement ensures clients receive cutting-edge solutions tailored to their needs.

Blogs

3 min read

Gaurav Kashyap

Future-Proofing Your CCM: The Role of Adaptable and Configurable Platforms in Long-Term Success

Revolutionize Customer Interactions With OpenText Exstream Paperless Solutions

Understanding Behavioral Science Helps Drive Effective CX/CCM Strategies

Key Metrics for Evaluating the Impact of CCM Initiatives on Utilities’ Customer Experience

AI and Empathy: Balancing Automation with Human Connection in CX

Enhancing CX with a Customer-Centric Mindset in Document Automation Initiatives

Balancing Print and Digital: Cost-effective Customer Communication Strategies for Today’s PSP

The Future of Policyholder Experience: Leveraging Cloud for Advanced Customer Communication Management in Insurance

Overcoming Challenges of Integrating AI into Utility Customer Communications

The Three Wins: How CCM Benefits Your Business, Customers and Regulators

Mastering Customer Engagement with Customer Journey Mapping

Personalization in Power: Elevating Customer Engagement in Utilities

Elevating Customer Experience: The Quadient-Salesforce Integration Revolution - Part 2

Elevating Customer Experience: The Quadient-Salesforce Integration Revolution - Part 1

The Need for Robust Document Quality Control Systems

From Creation to Completion: Streamlining Document Composition in CCM

Mastering Customer Communications: The Ultimate Guide to Choosing the Right CCM Platform

The Power of Crafting Your Solution with Quadient Scaler

Maximize Efficiency with Quadient Inspire Interactive Dashboard

Leap Into the Cloud with Quadient Inspire Evolve

Overcoming Challenges and Achieving Personalization Excellence with Quadient Inspire Interactive

Leverage the Power of Quadient Inspire’s Advanced Connectivity: By Integrating with Existing Business Tools

Leverage the Power of Quadient Inspire’s Advanced Connectivity