Data Processing - Case Studies

Violation Processing

Overview

BelWo provides its violation processing services to one of the largest car rental companies in North America. Our client has locations in all of the major airports and cities.

Challenge

Our client receives thousands of traffic-related violation tickets everyday. These violations were accrued by their renters for parking, jumping red lights, nonpayment of tolls, etc. They were faced with a challenge; they required a standardized electronic feed to charge the credit card of the person renting the car associated with the violation.

Solution

BelWo used our expertise in document management coupled with our knowledge of violation processing to design an effective solution specific to car rental violations. Our client was now able to bill the correct individual for the violation they accrued while renting.

Results

As a result of BelWo’s document management services, our client no longer had to worry about different county formats, types of violations, issuer addresses, medium of ticket (be it hand written, scanned or digital) or the total outstanding amounts of citation. BelWo delivered a final product that saved the car rental company both time and money.

With BelWo violation processing services customers are happier, records are meticulously accurate and collection rates vastly improve.